Monday, April 11, 2011

Email Archiving - The Achilles Heel of Document and Records Management


Email has developed into a major communication channel within every company with thousands of them being exchanged every day. As most business critical information is sent over email, it is imperative for companies to archive all records, whether in paper or electronic form for compliance purposes. The need for compliance has been mandatory due to demands made by government and regulatory bodies like the SEC, Sarbanes-Oxley and Basel II, which were primarily driven by instances of email mismanagement. Over the last couple of years more than 90% of disputes have included email as part of the evidence.

According to the Sarbanes-Oxley Act, public companies must keep all documents and communications for seven years following an audit. The penalties for destroying or altering a document can include fines of up to $5 million and imprisonment for up to 20 years. The Federal Rules of Civil Procedure state that businesses that have the potential to be involved in lawsuits must prepare themselves to turn over email communications, if requested in a court case. Companies who don't have access to this information may lose lawsuits or incur extra expenses to recover necessary emails. Hence, email is becoming the Achilles heel of document and records management. The best way to protect yourself is through an effective email archiving solution that has become a major challenge for companies.

What is Email Archiving?
Email archiving is an organized way of capturing, saving and protecting every email that moves through your organizations server so that users can access it later, all the while conserving storage space. Email archiving makes it easy to store and manage large volumes of email at a single time and with search and retrieve tools to locate specific emails within minutes, saving companies precious time.

Email archiving not only ensures that the organization remains compliant with applicable laws and regulations; it is the best way to meet eDiscovery requirements. Although email archiving projects are frequently managed by the exchange server administrator, the choice of email archiving software must be carefully evaluated before implementing.

Benefits of Email Archiving
More and more businesses are now using archiving for storage management, to monitor employee communications and for disaster recovery.

    Monitoring Employee Communication – This is usually used in legal proceedings where e-mail evidence is requested in association with an employee’s violation of corporate e-mail policies or misuse of business e-mail.
      Storage Management – Archiving data helps eliminate past messages and helps free up space on the email server.
        Disaster Recovery - Disaster can halt the normal operation of day-to-day business activities. Archiving helps recover the information to the same or to a new server at disk-transfer and LAN speeds. You can recover accidentally deleted or destroyed records that have been archived.

        Working without an email archiving solution could be dangerous. Email archiving is perfect for companies who are looking for a solution to protect their mission critical data, reduce server load from emails and preserve data for legal and regulatory compliance requirements.

        You may also take a look at -   email archiving solutions  and  email compliance 

        Wednesday, April 6, 2011

        Features to Consider While Deploying Archiving Solution


        All these requirements lead to a long list of features that have to be supported by a real archiving solution tailored to the SMB. Requirements such as:

        •  User ID management
        •  User Transparency
        •  Capture capability
        •  Extraction capability
        •  Deduplication
        •  Compression/encryption
        •  Retention capabilities
        •  Storage capabilities
        •  Meta data capabilities
        •  Search capabilities (search in search)
        •  Litigation hold/Case management
        •  Examination (compliance, questionable use)
        •  Record destruction procedure
        •  Platform support (HW, SW, OS, Mail, Client)
        •  Index/Data Base Architecture
        •  Data protection solution capabilities.

        An SMB must carefully choose which email archiving solution to deploy. If the wrong solution is chosen, the SMB’s email troubles will double instead of disappear.

        The ubiquity of email within an SMB continues to pose a number of challenges in the areas of storage, mail box size and secure information retrieval. Sonasoft offers a comprehensive portfolio of products for data recovery, exchange backup and recovery, email archiving and data protection.

        Sonasoft ensures that data and applications are protected at all times so that the SMB business continues to run smoothly without any disruption. Sonasoft provides simplified storage and quick, easy access to critical data all at cost effective price points targeted for the SMB budget.

        Sonasoft’s Email Archival solutions, SonaVault, is designed to meet regulatory compliance needs of organizations. SonaVault Email Archive systems will capture all incoming, outgoing and internal emails and store them in archive databases as a Single Instance Store (SIS). Also, by use of optional stubbing feature, message contents including attachments will be saved in the archive database and leave behind an empty shell of the message, namely stub in the body of the email. Alternatively messages can be completely deleted from users mailbox and users can access archived emails through SonaVault Web Console. This approach will reduce the size of the Exchange server by up to 90%. SonaVault  Email Archiving Software solution supports Exchange Server 2000, 2003, 2007 and 2010. SonaVault solution employs reliable safeguards, including encryption to ensure that the email is tamper-proof and cannot be altered. The solution gives the ability to migrate all existing PST file data into the archive repository. This enables organizations to eliminate PST files proliferation across the enterprise, thus resulting in better email management.